WILL I RECEIVE A CONFIRMATION EMAIL OF MY ORDER?
Yes. For all product orders made on the Dickies Singapore Online website, you will receive an order confirmation email with details of product purchased, contact information, delivery details and shipment method.
WHAT FORMS OF PAYMENT DO YOU RECEIVE?
Dickies Singapore Online receives the payment method of PayPal and Credit Card. It is free to sign up to PayPal and we use this payment method because it is a faster, smarter and a safer way to pay.
HOW SAFE ARE MY CREDIT CARD DETAILS?
Very Safe. When you click the `Process Order’ button on the Dickies Singapore Online website payment page, PayPal sends the transaction information directly to our bank. We do not share your payment details with any third parties, as our online system automatically encrypts all your details.
HOW MUCH DOES DELIVERY COST?
Dickies Singapore Online provides FREE shipping on all orders from $99 and up made in Singapore. For all orders from $0-$99, Dickies Singapore Online will charge a standard national shipment fee of $7.90 to all customers purchasing products within Singapore. International shipment fees start at $10.90.
DOES DICKIES Singapore ONLINE SHIP OUT OF Singapore?
Yes. Dickies Singapore Online can ship out of Singapore. International shipment fees start at $10.90.
WHEN WILL I RECEIVE MY ORDER?
Dickies Singapore Online shipment and delivery of orders are based on product availability, payment processing time and warehouse distribution center processing time. Orders will be processed during normal business hours between Monday and Friday 8:30am – 5:00pm. Orders placed on the weekends and public holidays will be processed on the next business day. Delivery within Singapore will usually arrive within 72 hours of dispatch.
WHAT CURRENCY IS DICKIES SINGAPORE ONLINE PRICES DISPLAYED IN?
The Dickies Singapore Online prices are displayed in the Singapore dollar currency.
CAN I MAKE A CHANGE TO AN EXISTING ORDER?
Yes. You can make
changes to your order up until your order has begun being processed. To make a
change to your existing order, you must contact Customer Service within 24
hours of finalizing your order.
CAN I TRACK THE STATUS OF MY ORDER ONCE PURCHASED?
Yes. When your order ships, Dickies Singapore Online will send you an order shipment confirmation email with details of your product shipment and a tracking number. You will also be sent a link to track the status of your order.
HOW DO I CANCEL MY ORDER AND RECEIVE A REFUND?
From the purchase
stage of finalizing your order – you will have 24 hours to cancel your order
and receive a refund. To cancel your order, you must contact Customer Service
on the following details:
CAN I EXCHANGE MY ITEM AT THE RETAIL STORE?
No. Products purchased on the Dickies Singapore website cannot be exchanged at any of the retail stores stocking Dickies.
DO I NEED AN ACCOUNT TO PLACE AN ORDER?